What we do
Services built for how small businesses actually work.
Threshmark partners with small and mid-size businesses that need more than a vendor. They need someone who understands their business and will tell them the truth about their options.
01
AI Readiness and Adoption
Most businesses have tried an AI tool by now. They opened it, asked it a question, and got something they spent an hour editing. Then they went back to doing it the old way.
That's not an AI problem. That's a setup problem.
The businesses getting real leverage from AI didn't just buy a tool. They built it into how their team works. That's what we help you do.
Every AI engagement includes team readiness work. The technology is only half the job.
What this looks like in practice
AI Readiness Assessment
A comprehensive audit of your current tech stack, data hygiene, and workflow bottlenecks. We identify where AI can immediately save time or capital.
Knowledge Management and RAG
Building private, secure knowledge bases that let your team work with internal documents, SOPs, and historical data — safely and without exposing it externally.
02
Workflow and Process Automation
Every business has them. The tasks that eat an hour every Tuesday. The report that takes all Friday morning. The follow-up sequence someone has to manually send every time.
Your team is too good for that work. And that work is too repetitive not to automate.
We find the repetition, build the system, and make sure your team trusts it enough to actually use it.
We document every automation clearly so your team can maintain it, not just use it.
What this looks like in practice
Custom Automation Workflows
Designing and deploying bespoke automation that connects your fragmented business apps into seamless, reliable operations that run without constant oversight.
Training and Upskilling
Empowering your staff to use AI tools effectively in their specific roles — including how to prompt well, where AI helps, and where it doesn't.
03
Technology Selection and Evaluation
Most small businesses are paying for tools they don't fully use, missing tools they actually need, and spending time managing software that was supposed to save them time.
The problem is rarely the tools. It's that nobody evaluated them against how your business actually works.
We do that evaluation. Then we help you implement what fits and stop paying for what doesn't.
We don't have preferred vendor relationships. Our only stake is in what works for your business.
04
Virtual Board of Directors
At a certain point every business owner hits decisions they can't make alone. Not because they lack the ability. Because they lack a sounding board that isn't on the payroll, isn't trying to sell them something, and has actually been in the room when decisions like this went wrong.
That's what this is.
Senior-level advisory access, scoped to your situation, without the overhead of a full consulting engagement.
This is for business owners who need a trusted advisor in their corner, not a consultant with a deliverable.
05
Custom Software and Automation
Sometimes the right tool for your business doesn't exist yet. The off-the-shelf options almost fit. You've tried three of them. None of them do the one thing that matters.
That's when we build it.
We design and build software for how your business actually works. Internal tools, client-facing platforms, automated systems, with clean documentation so your team can run it without us.
Custom software is the last resort, not the first suggestion. We'll tell you honestly if something off-the-shelf gets the job done.
How we engage
Some clients need a project. Others need an advisor. We do both.
Engagements are scoped to what your situation actually requires. We’ll tell you honestly which model fits.
AI Readiness Assessment
A discovery session plus a full audit of your environment. Identifies quick wins and builds your roadmap. Delivered in 1 to 2 weeks.
AI Foundation Build
Full environment setup, workflow automations, staff training, and 30 days of support. Delivered in 3 to 4 weeks.
AI Transformation
End-to-end digitization of operations, sales, and communications. On-site workshop and 60 days of support. Delivered in 6 to 8 weeks.
AI Partner Retainer
Monthly strategy, new automations, tool evaluation, and optimization. For clients who want a thinking partner, not a one-time project.
Serving Northern Virginia and the DC Metro area
Not sure which service fits?That’s what the discovery call is for.
We’ll talk through what you’re dealing with, identify what’s worth tackling first, and give you a straight answer on whether we’re the right fit.
Book a Discovery Call