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Work

What we can show you is the work itself.

Client agreements keep names and numbers private, but we don’t want to hide behind vague case studies. So instead of telling you we “delivered transformative results,” we’ll show you what the work actually looks like: what you get, and what the first month feels like from your side.

01 / The deliverable

What a findings document looks like.

Every assessment ends in roughly the same shape, so you know what you’re getting before you buy it. Usually eight to fourteen pages. No 80-page consulting deck. No document designed to make the work look more complicated than it is.

Operations Assessment

Where the hours go, what to fix first, and what it is worth fixing.

Prepared by Threshmark
For a twenty-person services firm
Northern Virginia

1

The one-paragraph version

The whole conclusion up front, before you read anything else. If you only have two minutes, these are the two minutes that matter.

2

Where the hours actually go

We show you what we saw when we watched the work happen, not what the process document says is supposed to happen.

3

What to fix first, and why that one

A ranked list of the biggest opportunities, with the reasoning behind the order so you can agree with it or push back.

4

What we would leave alone

Not everything needs fixing. We call out the things that are working, along with the ideas that sound good but aren’t worth disrupting your business for.

5

What to do next week

Specific actions, with owners where possible. Not a summary of what we just told you, but a list of things you can actually do.

02 / The first month

What working with us feels like from your side.

Week one

One call with you. Then short conversations with the people who do the work every day.

About an hour of your time in total. We’ll ask questions, listen, and start figuring out where the real friction is.

Week two

We’re mostly out of your way.

You get a little breathing room while we map what we’ve heard and dig into the places where the work isn’t matching the process. If something doesn’t make sense, we’ll ask.

Week three

The findings document arrives.

You get the full picture, along with a few days to read it, think about it, and come back with questions.

Week four

You decide what happens next.

Take the plan and run with it yourself. Ask us to build the first piece. Or stop there. All three are good outcomes.

Want references?

Ask on the call. If it’s useful, we’ll connect you with a client working on something close to your situation, once we’ve gotten their permission.

Start with one conversation.

Tell us what’s frustrating you, what’s taking too long, or what you wish worked better. We’ll ask a few questions, give you a straight answer, and tell you whether we think we can help. No sales pitch. No giant proposal. Just a useful conversation.

Book a discovery call